We're here

for you

Your customer service team is here every working day of the week to support you. When you need us, just call 0161 834 6497 or just pop down to the ground floor to see us.

Customer Manager:

Louise Catelani

You’ll get to know Louise as you’re settling in. she oversees all customer service and building operations at Blackfriars. She’s your main point of contact during your move in, and can support you with her broad knowledge of the building and area.

You can reach Louise on 07825 032016


Host team

Available from 8am to 5.30pm every working day, your reception team is the face of the building and there to make your life easier. From a warm welcome for your visitors to dealing with mail, our team has an expert knowledge of the building and the surrounding area, making it even easier to feel at home at Blackfriars House.

You can reach the team on:


Community Engagement Manager:

Rizwan Iqbal

Rizwan leads our community programme, bringing our network of customers together to create a thriving hub of activity and collaboration within our buildings. You can contact Rizwan about events we have coming up, new initiatives you’d like to see or about hosting your own events in our spaces.

You can reach Rizwan at rizwan.iqbal@bruntwood.co.uk

Customer & Community Coordinator:

Jenna Taylor

Jenna supports the whole team to deliver an excellent customer experience across our buildings. Jenna’s work includes helping with your move-in, improving standards of service and coordinating events and community activity.

You can reach Jenna on:


Facilities team

Our in house facilities team is there to help you with everything from replacing light bulbs to maintaining the standards in the building.

If you need them, all you need to do is contact reception on blackfriars.reception@bruntwood.co.uk and they’ll let our team know what support you need and where to go.