We're here

for you

Although there's no on-site reception team at Queens, the team at Cotton House are happy to help you with reception services. They're available every working day of the week. When you need them, just call 0151 236 4200..

Customer Manager:

Nina Luxford

You’ll get to know Nina as you’re settling in, and she’s your main point of contact for everything building or service related. She can put you in touch with your Community Manager who’ll let you know about the events we have coming up, connect you with other customers in the building or help you run your own events.

You can reach Nina on 07971 951231


Reception team

You can contact the reception team on:The Cotton exchange team is available from 8am to 6pm every working day of the week. They aren't based on site, but they're more than happy to help out with any general queries.


Facilities team

Our in house facilities team is there to help you with everything from replacing light bulbs to maintaining the standards in the building. If you need them, simply contact reception on liverpool.customerservice@bruntwood.co.uk and they’ll let the team know what support you need and where to go.